domain(); return [ # 工单附件保存地址 'ticket_upload' => WEB_ROOT . 'plugins/addon/idcsmart_ticket/upload/', # 工单附件访问地址 'get_ticket_upload' => $domain . '/plugins/addon/idcsmart_ticket/upload/', # 短信/邮件模板初始化 "ticket_notice_template" => [ 'client_create_ticket' => [ 'name_lang' => '客户新增工单', 'type' => 'ticket', 'sms_name' => 'Idcsmart', 'sms_template' => [ 'title' => '客户新增工单', 'content' => '您的工单:【@var(subject)】正在处理中,请耐心等待' ], 'sms_global_name' => 'Idcsmart', 'sms_global_template' => [ 'title' => '客户新增工单', 'content' => '您的工单:【@var(subject)】正在处理中,请耐心等待' ], 'email_name' => 'Smtp', 'email_template' => [ 'name' => '客户新增工单', 'title' => '[{system_website_name}]客户新增工单', 'content' => file_get_contents(WEB_ROOT . 'plugins/addon/idcsmart_ticket/config/email_template/client_create_ticket.html') ], ], 'client_close_ticket' => [ 'name_lang' => '客户关闭工单', 'type' => 'ticket', 'sms_name' => 'Idcsmart', 'sms_template' => [ 'title' => '客户关闭工单', 'content' => '您的工单:【@var(subject)】已关闭' ], 'sms_global_name' => 'Idcsmart', 'sms_global_template' => [ 'title' => '客户关闭工单', 'content' => '您的工单:【@var(subject)】已关闭' ], 'email_name' => 'Smtp', 'email_template' => [ 'name' => '客户关闭工单', 'title' => '[{system_website_name}]客户关闭工单', 'content' => file_get_contents(WEB_ROOT . 'plugins/addon/idcsmart_ticket/config/email_template/client_close_ticket.html') ], ], 'admin_reply_ticket' => [ 'name_lang' => '管理员回复工单', 'type' => 'ticket', 'sms_name' => 'Idcsmart', 'sms_template' => [ 'title' => '管理员回复工单', 'content' => '您的工单:【@var(subject)】有新回复' ], 'sms_global_name' => 'Idcsmart', 'sms_global_template' => [ 'title' => '管理员回复工单', 'content' => '您的工单:【@var(subject)】有新回复' ], 'email_name' => 'Smtp', 'email_template' => [ 'name' => '管理员回复工单', 'title' => '[{system_website_name}]管理员回复工单', 'content' => file_get_contents(WEB_ROOT . 'plugins/addon/idcsmart_ticket/config/email_template/admin_reply_ticket.html') ], ], 'client_reply_ticket' => [ 'name_lang' => '客户回复工单', 'type' => 'ticket', 'sms_name' => 'Idcsmart', 'sms_template' => [ 'title' => '客户回复工单', 'content' => '您的工单:【@var(subject)】有新回复' ], 'sms_global_name' => 'Idcsmart', 'sms_global_template' => [ 'title' => '客户回复工单', 'content' => '您的工单:【@var(subject)】有新回复' ], 'email_name' => 'Smtp', 'email_template' => [ 'name' => '客户回复工单', 'title' => '[{system_website_name}]客户回复工单', 'content' => file_get_contents(WEB_ROOT . 'plugins/addon/idcsmart_ticket/config/email_template/client_reply_ticket.html') ], ], ], ];