// 获取工单列表
function getUserOrder(params) {
  return Axios.get("/ticket", { params: params });
}
// 获取工单详情
function getUserOrderDetail(id) {
  return Axios.get(`/ticket/${id}`);
}
// 回复工单
function replyUserOrder(id, params) {
  return Axios.post(`/ticket/${id}/reply`, params);
}
// 接收工单
function receiveUserOrder(id) {
  return Axios.put(`/ticket/${id}/receive`);
}
// 已解决工单
function resolvedUserOrder(id) {
  return Axios.put(`/ticket/${id}/resolved`);
}

// 获取内部工单列表
function getInternalOrder(params) {
  return Axios.get("/ticket/internal", { params: params });
}
// 获取内部工单详情
function getInternalOrderDetail(id) {
  return Axios.get(`/ticket/internal/${id}`);
}
// 创建内部工单
function newInternalOrder(params) {
  return Axios.post("/ticket/internal", params);
}
// 接收内部工单
function receiveInternalOrder(id) {
  return Axios.put(`/ticket/internal/${id}/receive`);
}
// 回复内部工单
function replyInternalOrder(id, params) {
  return Axios.post(`/ticket/internal/${id}/reply`, params);
}
// 已解决内部工单
function resolvedInternalOrder(id) {
  return Axios.put(`/ticket/internal/${id}/resolved`);
}
// 转发内部工单
function forwardInternalOrder(id, params) {
  return Axios.put(`/ticket/internal/${id}/forward`, params);
}
// 转发工单
function forwardTicket(id, params) {
  return Axios.post(`/ticket/${id}/forward`, params);
}

// 获取工单类型
function getUserOrderType(params) {
  return Axios.get("/ticket/type", { params: params });
}
// 新增工单类型
function orderTypeAdd(params) {
  return Axios.post("/ticket/type", params);
}
// 编辑工单类型
function orderTypeEdit(id, params) {
  return Axios.put(`/ticket/type/${id}`, params);
}
// 删除工单类型
function orderTypeDelete(id) {
  return Axios.delete(`/ticket/type/${id}`);
}

// 获取管理员分组（部门）数据
function getAdminRole(params) {
  return Axios.get("/admin/role", { params: params });
}
// 获取管理员（人员）数据
function getAdminList(params) {
  return Axios.get("/admin", { params: params });
}
// 获取产品数据
function getHost(params) {
  return Axios.get("/host", { params: params });
}
// 获取用户
function getClient(params) {
  return Axios.get("/client", { params: params });
}
// 文件下载
function downloadFile(data) {
  return Axios.post("/ticket/download", data, {
    responseType: "blob", //设置响应的数据类型为一个包含二进制数据的 Blob 对象，必须设置！！！
  });
}
// 工单状态列表
function ticketStatus(params) {
  return Axios.get("/ticket/status");
}

// 创建用户工单
function newUserOrder(params) {
  return Axios.post("/ticket", params);
}

// 工单部门
function ticketDepartment() {
  return Axios.get("/ticket/department");
}

// 工单日志
function ticketLog(id) {
  return Axios.get(`/ticket/${id}/log`);
}

// 工单备注列表
function ticketNotes(id) {
  return Axios.get(`/ticket/notes`, { params: { ticket_id: id } });
}
//修改工单回复
function ticketReplyEdit(id, params) {
  return Axios.put(`/ticket/reply/${id}`, params);
}
// 编辑工单备注
function notesReplyEdit(params) {
  return Axios.put(`/ticket/${params.ticket_id}/notes/${params.id}`, params);
}
// 删除工单备注
function orderNotesDelete(params) {
  return Axios.delete(`/ticket/${params.ticket_id}/notes/${params.id}`, params);
}
// 删除工单回复
function orderReplyDelete(params) {
  return Axios.delete(`/ticket/reply/${params.id}`, params);
}
// 添加备注
function addTicketNotes(params) {
  return Axios.post(`/ticket/${params.id}/notes`, params);
}
// 创建工单状态
function addTicketStatus(params) {
  return Axios.post(`/ticket/status`, params);
}
// 编辑工单状态
function editTicketStatus(params) {
  return Axios.put(`/ticket/status/${params.id}`, params);
}
// 删除工单状态
function deleteTicketStatus(id) {
  return Axios.delete(`/ticket/status/${id}`);
}
// 修改工单状态
function editOrderStatus(params) {
  return Axios.put(`/ticket/${params.id}/status`, params);
}
// 工单预设回复列表
function ticketPrereply() {
  return Axios.get(`/ticket/prereply`);
}
// 创建工单预设回复
function addTicketPrereply(params) {
  return Axios.post(`/ticket/prereply`, params);
}
// 删除工单预设回复
function deleteTicketPrereply(id) {
  return Axios.delete(`/ticket/prereply/${id}`);
}
// 编辑工单预设回复
function editTicketPrereply(params) {
  return Axios.put(`/ticket/prereply/${params.id}`, params);
}
// 获取已激活插件
function active_plugin() {
  return Axios.get(`/active_plugin`);
}
// 设置
function getOrderConfig() {
  return Axios.get(`/ticket/config`);
}
function saveOrderConfig(params) {
  return Axios.post(`/ticket/config`, params);
}

// 手动发起传递
function apiDeliveryManual(params) {
  return Axios.post(`/ticket/${params.id}/delivery/manual`, params);
}

// 终止传递
function apiDeliveryTerminate(params) {
  return Axios.post(`/ticket/${params.id}/delivery/terminate`, params);
}

// 启动传递
function apiDeliveryActive(params) {
  return Axios.post(`/ticket/${params.id}/delivery/active`, params);
}

// 工单传递规则列表
function apiDeliveryList(params) {
  return Axios.get(`/ticket/delivery`, { params });
}

// 工单传递供应商商品列表
function apiDeliveryProductList(params) {
  return Axios.get(`/ticket/supplier/product`, { params });
}

// 工单传递规则详情
function apiDeliveryDetail(params) {
  return Axios.get(`/ticket/delivery/${params.id}`, { params });
}

// 创建工单传递规则
function apiAddDelivery(params) {
  return Axios.post(`/ticket/delivery`, params);
}

// 编辑工单传递规则
function apieditDelivery(params) {
  return Axios.put(`/ticket/delivery/${params.id}`, params);
}

// 删除工单传递规则
function apiDelDelivery(params) {
  return Axios.delete(`/ticket/delivery/${params.id}`, { params });
}